Terms & Conditions - Adventures

Terms and Conditions

Terms and conditions for BMW Off Road Skills Course including all Levels, Adventure Travel Training, One to One, Brecon Beacons Adventure and Adventure Maintenance can be found in the section “Terms and conditions for BMW Off Road Skills Courses”. (Click Here.)

Terms and Conditions for all Overseas Adventures including (but not exclusive to) Portuguese Paradise, Spanish Adventure, Icelandic Adventure are operated by Off Road Skills Ltd and Adventure Racing Ltd and the relevant information can be found in the section “Terms and Conditions for Adventures”. (Click Here.)​

BMW Motorrad UK contracts Off Road Skills Limited to run the BMW Off Road Skills programme. World of BMW refers to the customer service team that manages bookings for events.

Terms and conditions for Adventures

1. COMPANY DETAILS:

 Off Road Skills Ltd and Adventure Racing Ltd

All Adventure Trips (Event/s) are operated by Off Road Skills Ltd and Adventure Racing Ltd (“The Event Operator”). Off Road Skills Ltd and Adventure Racing Ltd internet address for electronic correspondence and booking information is at office@offroadskills.com and www.offroadskills.com Off Road Skills Ltd and Adventure Racing Ltd postal address for all printed or written correspondence is at P.O. Box 11, Ystalyfera, Swansea, SA9 1YA. Off Road Skills Ltd and Adventure Racing Ltd trading address and Training School address is at Unit 8 Woodlands Business Park, Ystradgynlais, Swansea, SA9 1JW. Phone Contact is: 01639 845 841. Off Road Skills Ltd and Adventure Racing Ltd registered office is at 49 The Grove, Gravesend, Kent, DA12 1DP. World of BMW is the Marketing and Events Booking section of Motorrad, operating on behalf of partner companies. They may be contacted at bmw@worldofbmw.com for electronic correspondence. They should be contacted by phone on 0800 013 1282 (free call rate from UK landlines) and +44 1622 776686 for International calls and for all booking and customer enquiries in the first instance.

2. PAYMENTS: HOW TO PAY

 If a deposit is stipulated, it will be of an amount that varies according to Event price and will be stated in the Event particulars given for each individual Event. All deposit payments are to be made via the World of BMW freephone number 08000 131 282 or via www.offroadskills.com and are on a first-come first-served basis.

Your final balance is due at a specified date prior to departure, specific to the individual trip chosen but usually around 12 weeks prior to departure. This will be automatically taken from your original payment card; we will notify you 7 days prior to taking your final payment, so that you can opt to use an alternative payment method if you wish. Bookings made within twelve weeks of the departure date will only be accepted with full payment. Final payment confirms your booking and failure to pay the balance on the due date may result in cancellation of your booking. Deposits are non-refundable and non-transferable, irrespective of circumstances. If you wish to make your final payment via Bank Transfer the details are as follows:

Bank Payment details:
Adventure Racing Ltd.
Sort Code: 30 93 53
Account No: 59180968
Reference: Participant’s Surname, followed by Participant’s First Name; followed by the Event venue i.e. Reference: Robinson George Iceland.

International Payments:
Adventure Racing Ltd
27 Heol Maes Y Dre
Ystradgynlais
SA9 1HA
Wales UK
Reference: Participant’s Surname, followed by Participant’s First Name; followed by the Event venue i.e. Reference: Robinson George Iceland.
Lloyds Bank
113 High Street, post code SA4 4BR, Gorseinon, Swansea
Swift / Bic LOYDGB21459
IBAN: GB 02 LOYD 3093 5359 1809 68

3. DOCUMENTATION

 Participants require a valid passport for visiting the countries on their chosen event. Your passport must be valid for six months AFTER the end date of your event. If visas are required it is the participant’s responsibility to obtain these visas or permissions. The cost of obtaining any visa is also the participant’s responsibility. In addition to your passport, all Participants must have the following original documents in their possession during the entire event: Personal travel and medical Insurance, with 24 hour emergency telephone helpline, such policy to provide adequate cover for treatment and repatriation in the event of a motorcycle accident or other vehicle accident. All Participants must carry a ‘Global Health Insurance Card’ (GHIC). UK or other local country Driving Licence and International Driving Permit where required by countries outside the EU. Participants who are riding their own motorcycle during an event must have Insurance that covers 24 hour emergency, accident and breakdown recovery for their motorcycle and carry this Insurance documentation with them at all times and this insurance must cover them for the carriage of third parties and items belonging to third parties on their motorcycle. Participants who are riding their own motorcycle during an event must carry their Vehicle Registration documentation at all times (either V5 for UK registered vehicles or whatever other legal title or registration documents required for non-UK vehicles). The Event Operator is not responsible for any exclusion from an event due to a Participant failing to carry these documents or the Participants loss of these documents as security of personal documentation is the sole responsibility of the Participant. All additional direct and indirect costs incurred by the Participant to replace documents or because they are unable to produce these documents on request by a legal authority or are detained by a legal authority and cannot continue with the event, are therefore borne by the Participant and refunds will not be made for any part of the event missed nor any other costs incurred by the Participant in these circumstances.

4. BOOKINGS

 All bookings are made on a first-come first-served basis. The Participant is the name listed on the booking form (“Participant/s”). All Participants are required to agree these Terms & Conditions when they sign the Booking Form; receipt of these form together with Participant’s payment confirms their booking. A booking is deemed made and valid, only on timely receipt of required forms and payment of the required deposit to secure a place; it is not deemed valid on any other form of request verbal or written. The Event Operator reserves the right to decline any booking at their discretion. Variation of the terms of this contract are only valid if received in writing and signed by both the Participant(s) and an authorised representative of the Event Operator. The contract and all matters arising from it are subject to English Law and to the exclusive jurisdiction of the English Courts. In the event that any of the provisions of this contract shall be determined by any Court to be invalid, unlawful or unenforceable to any extent then such provision shall be to that extent severed from the remaining provisions of the contract, and the remaining provisions of the contract shall continue to be valid and enforceable.

5. TRANSFER OF BOOKING

 If a participant, for any reason, is unable to travel he/she may request to transfer their booking to a third party. A transfer request may be made by email to office@offroadskills.com no later than two (2) weeks prior to the start date of the Event. This email to the Event Organiser must give the reasons for the request and include the full details, including email address, of the Third Party that the booking will transfer to. In the event of a transfer occurring all financial arrangements between the original Participant and the person to whom they transfer the booking (Third Party), shall remain the responsibility of the original Participant and not the Event Operator. The final payment deadline remains in force and failure to pay the balance on the due date may result in cancellation of the original booking with subsequent loss of monies already paid by the original Participant. The remaining balance of any monies outstanding for the Event remains the responsibility of the original Participant and does not transfer to the Third Party. Should this transfer request be granted, the original deposit is forfeit as deposits are non-transferable and non-refundable. The changes requested are subject to an administration fee of £100 plus any direct costs incurred by the Event Operator. Any outstanding Event payments together with this administration fee and any direct costs incurred by the Event operator are payable by the original Participant and do not transfer to the Third Party. Upon granting of the transfer; the Third Party is required to complete a new booking form and agree the Terms and Conditions of the Event and they then become responsible for all relevant documentation relating to the Event and where applicable, motorcycle hire.

6. PARTICIPANT CANCELLATION OR CURTAILMENT

 If a Participant wishes to cancel, at least twelve weeks written notice to the Event Operator must be given prior to the stated start date of the Event requesting cancellation and giving the reasons for the request. Regardless of reason, if a Participant cancels an Event the following charges will be levied: If the Event Operator is given LESS than 12 weeks’ written notice prior to the stated start date of the Event, cancellation charges are 100% of the total Event cost; exclusive of the terms applying to the Participant’s deposit, as any deposit paid is non-refundable and non-transferable. If the Event Operator is given MORE than 12 weeks’ written notice prior to the stated start date of the Event, the Participant will be returned the sum of any monies already paid toward that Event LESS their non-refundable/non-transferable deposit. If for any reason a Participant decides to curtail their attendance at an Event during its duration, all additional direct and indirect costs incurred by the Participant are therefore borne by the Participant. Neither the Participant nor their pillion nor any other third party involved with the Participant will be due any refunds or compensation for any part of the event missed due to curtailment of their participation in the event. Requests for refunds of your Event payments should be referred to your Travel Insurance provider.

7. EVENT OPERATOR CANCELLATION

 The Event Operator reserves the right to cancel an Event if there are eight or less Participants booked eight weeks prior to the start date of an Event. Should such a cancellation occur the Participants shall be offered an alternative event or a refund of all monies paid less their non-refundable/non-transferable deposit. Notification will be made to Participants immediately cancellation is decided in the first instance via telephone followed by written confirmation of the cancellation. Should a Participant be unable to be contacted by telephone regardless of the reason the Participant will be sent an email followed by written confirmation of the cancellation. If the event is cancelled, the Event Operator will not be liable for additional costs or losses incurred by Participant(s) due to the cancellation of the event. This includes but is not limited to, the cost of prepaid airline tickets, hotel reservations or car or bike rental costs. Requests for refunds of your Event payments should be referred to your Travel Insurance provider. The Event Operator reserves the right to cancel or curtail the event at any time prior to the start date or at any time during the event itself due to COVID or any changes in COVID regulations in the UK or COVID regulations in the visited countrie(s). Should such a cancellation or curtailment occur (related to COVID) no refund will be given. Requests for refunds of your Event payments should be referred to your Travel Insurance provider.

8. EVENT OPERATOR RESPONSIBILITY

 The Event Operator is responsible for ensuring that any part of the event, where it is within their control, is supplied as described in the promotional materials and that the local suppliers of services are efficient and reputable. During the event some amenities, e.g. hotel lifts, swimming pools etc., require regular servicing and cleaning and may therefore be inaccessible at times. The Event Operator cannot be held responsible for some amenities being affected by weather conditions, mechanical breakdowns or other circumstances beyond the Event Operators control. The Event Operator cannot be held responsible for death, personal injury or illness caused by activities engaged in which are outside the event itinerary. The Event Operator also cannot be held responsible for death, personal injury or illness howsoever caused unless shown to be negligent where such finding of negligence has been made subject to English Law and to the exclusive jurisdiction of the English Courts.

9. EVENT PRICE VARIATION

 Prices are correct at the time of printing/publication, however circumstances beyond our control, e.g., government action, taxes and currency fluctuations, increased supplier fees etc., may cause an increase. If such cases arise, as the Event Operator we will absorb amounts equivalent to 2% of the Event cost although we reserve the right to pass on surcharges larger than this providing they occur more than 12 weeks before departure. In the event of such an alteration to an Event price the Event Operator will inform the affected Participants by email stating the amount of the increase and the currency it will be levied in.

10.EVENT PRICING CONDITIONS

 The Event Price includes all fees and services as listed in the relevant event documentation as supplied to the Participant. Anything not listed as included is excluded and therefore at the Participants own cost. Please read your Event documentation to ascertain the pricing structure that applies to your event. The remainder of the Event Pricing Conditions below only apply when the Event Operator has included Participants travel arrangements as part of an entire Events’ booking and operation. If these conditions are to be applied to an Event the Operator will include this information in the relevant Event publicity material and all relevant Event documentation that is supplied to Participants. If an Event is being operated on the condition that Participants make their OWN travel arrangements to and from the stated start and finish of the Event, then the following details of the Event Pricing Conditions below do not apply. Participants who book on as Solo Rider Single Room basis are provided with a room for sole occupancy and a cabin on an overnight ferry cabin (where applicable) for sole occupancy. Participants who book on a Solo Rider Shared Room basis are provided with a room for double occupancy and a cabin on an overnight ferry cabin (where applicable) for double occupancy. Participants will share with one other Participant who has booked on the trip. Participants who book on a Rider and Pillion Shared Room basis are provided with one room on a double occupancy basis and one overnight ferry cabin (where applicable) on a double occupancy basis. Shared rooms will normally be allocated to Participants of the same sex unless a Participant informs the Event Operator in writing that they wish to share with a travelling companion of the opposite sex contingent on the condition that this arrangement is allowed by the rules of the service provider being used and the laws of the country being visited. If a Participant has booked on a Solo Rider Shared Room basis but there are no other Participants to share with, the difference between a Solo Rider Shared Room price and a Solo Rider Single Room price will be payable by the Participant. As Event Operators we are unable to guarantee against suppliers being constrained by unforeseen contingencies that affect the provision of supply of requested rooms and travel arrangements. Alternatively under the Terms and Conditions titled “Participant Cancellation or Curtailment” the Participant may choose to cancel their attendance at the Event and requests for refunds of their Event payments should be referred to their Travel Insurance provider. Where breakfasts are included, they will be in keeping with the country of travel.

11.EVENT CHANGES

 As event arrangements are made many months in advance, it is possible that some changes to an itinerary might be made necessary by circumstances outside the control of the Event Operators. If significant changes ARE made after the Participant has fully paid for their booking, these being exclusively: changes to date or point of departure; ultimate destination; or a major change to the event itinerary that reduces the quality of the event, the Event Operator will notify the Participant by email, whereby participants will be free to choose to continue with the event with the revised itinerary OR accept the offer of an alternative event of equivalent value. “Equivalent Value” refers to the length and type of Event, not to the monetary value / amount paid for the event as costs differ according to the country visited. Alternatively, the Participant may cancel the booking, and make a claim against their Travel Insurance provider for this cancellation. In the event of a significant change that results in a Participant’s cancellation, the Event Operator will offer compensation for the time periods and amounts as stated: Compensation per person: MORE than eight weeks prior to the start date of the Event = £Nil compensation; Compensation per person: LESS than eight weeks prior to the start date of the Event = £25 compensation. This request for compensation where due, must be made to the Event Operator in writing no later than the start date of the cancelled event that the Participant had booked on. The Event Operator will not be liable for additional costs or losses incurred by participants due to the cancellation of the Event. Participants should refer to their Travel Insurance provider. In the case of a Participants’ cancellation of their booking in these circumstances, recovery of any payments they have made towards the altered Event should be referred to their Travel Insurance provider.

12.DELAYS

 The Event Operator cannot be held responsible for unforeseen delays to a Participants’ journey or ferry crossing during their travel to partake in their booked Event. In the event of a delay Participants will be responsible for providing all their own additional meals, travel and accommodation. Where Participant’s flights or other travel have been delayed at the start of an Event by circumstances not attributable to the Event Operator, any financial or other consequences of not arriving the specified time or date for the start of the Event are borne by the Participant. The Event Operator will not provide a refund for any part of the event missed. In the case of a Participants disruption to travel to their booked Event, recovery of any consequential payments they have outlaid should be referred to their Travel Insurance provider.

13.FORCE MAJEURE

 Force Majeure means unusual and unforeseeable circumstances which are beyond normal control, the consequences of which could not have been avoided even if all due care had been exercised. Such circumstances or events include (but are not limited to) war, or threat of war, riot, civil strife, industrial dispute, unavoidable technical problems with transport, closure or congestion of airports, terrorist activity, natural or nuclear disaster, volcanic activity, fire and adverse weather conditions. In the event of any of the above, refunds or compensation cannot be made and Participants will be responsible for providing all their own additional meals, travel and accommodation. In the case of a Participants disruption to travel to their booked Event in the event of Force Majeure, recovery of any consequential payments they have outlaid should be referred to their Travel Insurance provider.

14.AMENDMENTS TO AN EVENT

 Unless advertised as a one-to-one event, the Event Operators and their associated companies provide events on the basis that events are operated for the benefit of a group of participants therefore no amendments or variations to an Event will be granted to a single participant that would adversely affect the other event participants. Should the circumstance arise that a Participant chooses to request a variation or amendment to an Event, this request must be made in writing to the Event Operator and the Participant must accept as final any decision made by the Event Operator regarding this request and no further correspondence will be entered into regarding this decision. The Event Operator reserves the right to amend or vary an Event if a situation arises outside the control of the Event Operator or Suppliers as stated in the following sections: As Event Operators we are unable to guarantee against suppliers being constrained by unforeseen contingencies that affect the provision of supply of requested rooms and travel arrangements: for full details read Section 10.EVENT PRICING CONDITIONS. As event arrangements are made many months in advance, it is possible that some changes to an itinerary might be made necessary by circumstances outside the control of the Event Operators: for full details read Section 11.EVENT CHANGES. Force Majeure means unusual and unforeseeable circumstances which are beyond normal control, the consequences of which could not have been avoided even if all due care had been exercised: for full details read Section 13.FORCE MAJEURE.

15.MOTOR CYCLE HIRE PROVISION

 The motorcycles used by the Event Operator are unless otherwise stated, motorcycles hired from a third party rental agency (Rental Supplier) and as such the Rental Contract and provisions thereof are under the jurisdiction of this third party supplier. The Rental Suppliers’ Terms and Conditions for the supply of rental motorcycles will apply in full and may not be varied by the Event Operator. The Event Operator is not liable for any costs associated with this motorcycle hire including fuelling the motorcycle. Participants are solely responsible for the safe operation of the rental motorcycle and any motorcycle accessories and luggage and for any pillion or third party and their possessions that the Participant carries on the rental motorcycle. Participants are responsible for compliance with the local laws and road laws of the country they are riding in and for any penalty charges and road use costs they incur and neither the Supplier nor the Event Operator may be held liable for any such costs that a Participant is subject to by failing to adhere to these requirements. The rental motorcycles for this event are being supplied on the basis that they are being used for normal on-road and off-road use as proscribed by the Supplier and the Event Operator and not being used for any form of competition or racing nor being hired with the intent to allow usage by an unauthorised third party. If during the event the rental motorcycle is stolen or damaged or destroyed or impounded neither the Event Operator nor the Supplier are obliged to provide a replacement motorcycle as such loss or damage or destruction or impoundment is the sole responsibility of the Participant. The Event Operator is not liable for any costs associated with such loss or damage or destruction or impoundment of a motorcycle nor for compensation or refund to the Participant for curtailment of their participation in the event. If during the event any accessories for the rental motorcycle or luggage or any items belonging to the pillion or other third party are lost or damaged or destroyed or impounded neither the Event Operator nor the Supplier are obliged to provide a replacement item as such loss or damage or destruction or impoundment is the sole responsibility of the Participant. The Event Operator is not liable for any costs associated with such loss or damage or destruction or impoundment of an accessory or luggage or other item nor for compensation or refund to the Participant or their pillion or other third party for curtailment of their participation in the event. If during the event the rental motorcycle keys are stolen or damaged or destroyed or impounded neither the Event Operator nor the Supplier are obliged to provide a replacement motorcycle or keys as such loss or damage or destruction or impoundment of keys is the sole responsibility of the Participant. The Event Operator is not liable for any costs associated with such loss or damage or destruction or impoundment of the motorcycle keys nor for compensation or refund to the Participant or their pillion or other third party for curtailment of their participation in the event. Any vehicle accident involving a rental motorcycle or the Participant or pillion or third party is the Participants responsibility and neither the Event Operator nor the Supplier may be held liable for the accident nor any costs that the Participant incurs as a result of involvement in an accident. In the event of an accident any personal injury to the Participant or any injury to a pillion or other third party is the responsibility of the Participant.

16.MOTORCYCLE HIRE FEES AND DOCUMENTATION

 Each Participant must sign the Rental Suppliers’ Terms and Conditions of Motorcycle Hire on arrival at the Event. Each Participant is required to pay the appropriate rental deposit to the Supplier. DOCUMENTS REQUIRED: to rent a motorcycle the Participant must show two (2) or more forms of Identification: a valid Photo Passport a valid Photo ID Drivers Licence (UK Participants) any other documents as requested by the Rental supplier or where a Participant is from the EU they must carry and produce the appropriate Drivers Licence as required by EU law. Where a Participant is from a country other than the UK and the EU they must carry and produce the appropriate Drivers Licence as required by the law governing the driving of vehicles within the rental countries. These documents must be originals NOT photocopies and must be produced for inspection at the point of hire. Failure to produce suitable documentation at this point will mean the Supplier may refuse to hire a motorcycle to the Participant. Should this refusal occur the Event Operator is not liable for any costs or losses to the Participant as a result of them being unable to take part in the event and no refunds will be made for any part of the event missed or any other costs incurred by the Participant in these circumstances. The Event Operator is not responsible for any disruption to an event due to a Participant failing to carry these documents or the Participants loss of these documents as security of personal documentation is the sole responsibility of the Participant. All additional direct and indirect costs incurred by the Participant to replace documents or because they are unable to produce these documents on request by a legal authority or are detained by a legal authority and cannot continue with the event, are therefore borne by the Participant and refunds will not be made for any part of the event missed nor any other costs incurred by the Participant in these circumstances.

17.MOTORCYCLE HIRE

 For all Events that use Motorcycle Hire and EXCLUDING those events where Participants make use of their own bike, the following contingencies apply: All motorcycles are hired subject to availability. In unforeseen circumstances the Rental Supplier may not be able to provide the exact motorcycle of a Participants choice. This may be contingent on but not limited to mechanical failure, collision damage or theft of a motorcycle during the previous hire period. In such circumstances the Supplier will substitute a similar model and no further compensation will be provided to the Participant and the full Rental Suppliers’ Terms and Conditions of Motorcycle Hire will apply to this substituted motorcycle. Participants should have in place appropriate personal travel and medical Insurance, with 24 hour emergency telephone helpline, such policy to provide adequate cover for treatment and repatriation in the event of a motorcycle accident or other vehicle accident. Any accessories provided with the motorcycle as part of the hire provision remain the property of the Supplier and their care and return fall under the terms of the rental agreement with the Supplier and remain the responsibility of the Participant. Costs for repairs to the motorcycle are as agreed in the Rental Agreement between the Participant and the Supplier and are not the responsibility of the Event Operator nor may these terms be varied by the Event Operator. All queries regarding these costs must be referred to the Supplier.

18.USE OF YOUR MOTORCYCLE

 The Conditions below only apply when the Event Operator has instructed in writing that an Event may be undertaken on a Participants own motorcycle. If these conditions are to be applied to an Event the Operator will include this information in the relevant Event promotional material and all relevant Event documentation that is supplied to Participants. If an Events’ details state that the Event Operator is allowing Participants to use their own motorcycle for that particular event the following restrictions will apply without exception: If an Event is being operated on the condition that Participants may use their own motorcycle, the Participant is responsible for making their own travel arrangements to and from the stated start and finish of the Event unless such travel arrangements are to be made on behalf of a Participant as part of an entire Events’ booking and operation. Participants must ensure that their motorcycle is in a satisfactory road legal condition; and must at all times carry and be able to produce all relevant current documentation relating to the safe condition and ownership of their motorcycle when requested by the Event Operator or by any legal authority. The Event Operator is neither responsible for any disruption to an event nor liable for any costs incurred by the Participant failing to carry these documents or produce these documents on request. Security of personal documentation is the sole responsibility of the Participant. All additional direct and indirect costs incurred by the Participant to replace documents or because they are unable to produce these documents on request by a legal authority or are detained by a legal authority and cannot continue with the event, are therefore borne by the Participant and refunds will not be made for any part of the event missed nor any other costs incurred by the Participant nor their pillion or other third party in these circumstances. Participants are solely responsible for the safe operation of their motorcycle and any motorcycle accessories and luggage and for any pillion or third party and their possessions that are carried on the Participants motorcycle. Participants are responsible for compliance with the local laws and road laws of the country they are riding in and for any penalty charges and road use costs they incur and neither the Supplier nor the Event Operator may be held liable for any such costs that a Participant is subject to by failing to adhere to these requirements. If during the event the Participants motorcycle is stolen or damaged or destroyed or impounded neither the Event Operator nor the Supplier are obliged to provide a replacement motorcycle as such loss or damage or destruction or impoundment is the sole responsibility of the Participant. The Event Operator is not liable for any costs associated with such loss or damage or destruction or impoundment of a Participants motorcycle nor for compensation or refund to the Participant for curtailment of their participation in the event. If during the event any accessories for the Participants motorcycle or luggage or any items belonging to the pillion or other third party are lost or damaged or destroyed or impounded neither the Event Operator nor the Supplier are obliged to provide a replacement item as such loss or damage or destruction or impoundment is the sole responsibility of the Participant. The Event Operator is not liable for any costs associated with such loss or damage or destruction or impoundment of any accessory or luggage or other item nor for compensation or refund to the Participant or their pillion or other third party for curtailment of their participation in the event. Any vehicle accident involving a Participants motorcycle or the Participant or pillion or third party is the Participants responsibility and the Event Operator may not be held liable for the accident nor any costs that the Participant accrues as a result of involvement in an accident. In the event of an accident any personal injury to the Participant or any injury to a pillion or other third party is the responsibility of the Participant. The Participant is solely responsible for all costs that occur as a result of damage to, or mechanical failure of their motorcycle and any motorcycle accessories or luggage belonging either to the Participant or their pillion or other third party. The Event Operator is not liable for any costs either for repairs or replacement or recovery of the Participants motorcycle or any motorcycle accessories or luggage or other item belonging either to the Participant or their pillion or other third party. Participants who are riding their own motorcycle during an event must have Insurance that covers 24 hour emergency, accident and breakdown recovery for their motorcycle and carry this Insurance documentation with them at all times and this insurance must cover them for the carriage of third parties and items belonging to third parties on their motorcycle.

19.PHOTOGRAPHY AND FILMING

 The Event Operator reserves the right to undertake or have an associate company undertake on their behalf photography and filming of an Event and all Participants, and may use such material for any marketing purposes including but not limited to advertising of any kind, magazine articles, company brochures and TV or film production without obtaining further consent from a Participant. Any Participant sharing or sending photographs or video content to the Event Operator or any other third party is granting permission for such material to be used for any marketing purposes including but not limited to advertising of any kind, magazine articles, company brochures and TV or film production without obtaining further consent from a Participant. Any Participant may opt out of this provision by writing to the Event Operator at the time of booking the Event, clearly stating the Participants full name and all the relevant Event details. The postal address for such communication is: MEDIA OPT OUT, The Directors, Adventure Racing Ltd., Po Box 11, Ystalyfera, SA9 1YA. In the circumstance of a Participant opting out of such material being collected by the Event Operator or their associate company then the Event Operator is not responsible for any other Participant or pillion or other third party taking such photos or film footage of a Participant nor for that other Participant or pillion or other third party sending or sharing such material with any other third party.

20.COMPLAINTS

 If a situation arises whereby a Participant feels that the Event Operator has not met their obligations, the relevant issue should be approached in the following manner: Raise the issue with the appropriate Event Operator representative. If the issue is not addressed to the satisfaction of the Participant, the Participant is required to write to the Company Directors, such letter giving the Participants full name and the name of the Event involving the issue, and describing the issue and why they feel that the Event Operator’s representative has not achieved a resolution satisfactory to the Participant. The address for written communication is COMPLAINT, The Directors, Adventure Racing Ltd., Po Box 11, Ystalyfera, SA9 1YA. If an issue arises that is of such urgency that it needs immediate attention from the Event Operators Principles, only then it will be considered appropriate to email directly to the Directors. The address for email communication in this instance is office@offroadskills.com with URGENT COMPLAINT as the subject heading, and the body text giving the Participants full name and the name of the Event, then describing the issue and why the Participant feels that the issue is of such urgency. The Participant is required to send a confirmation written copy of this email. The address for written communication is URGENT COMPLAINT, The Directors, Adventure Racing Ltd., Po Box 11, Ystalyfera, SA9 1YA. If an issue arises that is of such great urgency that it needs immediate attention from the Event Operators Principles, only then it will be considered appropriate to PHONE directly to the Directors. The phone number for such communication is: +44 1639 845 841 during office hours. The Participant is required to send a confirmation written copy of this phone call. The address for written communication is: URGENT COMPLAINT, The Directors, Adventure Racing Ltd., Po Box 11, Ystalyfera, SA9 1YA. It is not acceptable in any instance for a Participant to address their complaint via any form of public media as any such issue should first be brought to the attention of the Event Operator’s representative and time given to allow said representative to address the issue raised. Should a Participant fail to follow the steps outlined above to resolve any such issue but instead make any attempt to seek redress of said issue via public media their actions may constitute a breech of the slander or libel laws of the UK as the Terms and Conditions of this contract and all matters arising from it are subject to English Law and to the exclusive jurisdiction of the English Courts. The Companies bound by this agreement may seek full redress under this jurisdiction for any harm or damage or loss that those Companies suffer as a result of a Participant undertaking such action via public media. Should the Event Operator seek such redress against a Participant and the Participant cannot continue with the Event, all additional direct and indirect costs incurred are therefore borne by the Participant and refunds or compensation will not be made for curtailment of their participation in the event nor any other costs incurred by the Participant nor their pillion nor any other third party acting on their behalf in these circumstances.

21.DISCLAIMER

 Variation of the terms of this contract are only valid if received in writing and signed by both the Participant(s) and an authorised representative of the Event Operator. The contract and all matters arising from it are subject to English Law and to the exclusive jurisdiction of the English Courts. In the event that any of the provisions of this contract shall be determined by any Court to be invalid, unlawful or unenforceable to any extent then such provision shall be to that extent severed from the remaining provisions of the contract, and the remaining provisions of the contract shall continue to be valid and enforceable.